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Posts tagged "medical industry"

Home» Posts tagged "medical industry"

Should Those in the Medical Industry Care About Customer Experience Marketing?

Posted on January 27, 2010 by Lisa in Creating Raving Fans No Comments

ABSOLUTELY! As long as a patient receives the necessary medical care, does it really matter if her experience is a superior one? I think it does. Over the course of the past 15 years, I have observed the experiences with medical care providers of each of my parents, my step-Dad, and my sister, and I [...]

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View Post customer experience marketing, medical industry, non-profit, nptoolbox, patient care

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