Posted by Reikob, on February 19th, 2010, Reiko Beach, President of The Toolbox, Inc., Web/Social Media Speaker for The Non-Profit Toolbox, TRB Design, Inc.
Not sure if you should attend our next Mini-Conference March 24?
Hear what others had to say about our October Mini-Conference:
“It was very informative. I have benefited greatly from the sessions I attended. I am excited to be able to put to use what I have learned.” Fred Svenson, Teen Challenge
“This was a fantastic event! The [...]
Posted by Lisa, on February 8th, 2010,
How Happy Are Your Employees?
Creating Satisfied Customers
If you are focused on providing your clients and shareholders with a superior customer experience, making certain your employees are ‘happy’ is essential. Happy employees are more productive, care more about the success of the company, and treat their colleagues – and clients – better.
Now I’m not suggesting [...]
Posted by Lisa, on January 27th, 2010,
ABSOLUTELY!
Customer Care is Important in the Medical Industry
As long as a patient receives the necessary medical care, does it really matter if her experience is a superior one?
I think it does.
Over the course of the past 15 years, I have observed the experiences with medical care providers of each of my parents, my step-Dad, [...]